Privacy Policy

Last Updated: December 12, 2024

Our Commitment to Your Privacy

At CemtexABA, a subsidiary of 101010 Pty Ltd, we are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Name and contact details
• Billing and payment information
• Account credentials
• Device and technical information
• Usage data and preferences

Sensitive Information

We do not collect sensitive information unless it is specifically necessary and with your explicit consent, in accordance with the APPs.

How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Process payments and manage your account
• Communicate with you about our services
• Comply with legal obligations
• Analyze and improve our service performance
• Protect against fraudulent or unauthorized activity

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted service providers who assist us in:

• Payment processing (Stripe)
• Authentication services (Google Firebase)
• Cloud services (Google Cloud)
• Analytics and performance monitoring

Legal Requirements

We may disclose personal information if required by law or in the good-faith belief that such action is necessary to:

• Comply with legal obligations
• Protect against legal liability
• Protect and defend our rights and property
• Protect the personal safety of users or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Regular security training for staff
• Incident response procedures

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Lodge a complaint with the Office of the Australian Information Commissioner

International Data Transfers

If we transfer your information outside of Australia, we ensure that:

• The recipient country has similar privacy protections
• We have appropriate data transfer agreements in place
• We comply with the APPs regarding overseas disclosure

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date
• Sending an email notification for significant changes

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer on support@cemtexaba.com

Making a Complaint

If you believe we have breached the Australian Privacy Principles, you can:

1. Contact our Privacy Officer directly
2. Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

Additional Australian Legal Requirements

Notifiable Data Breaches

We comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act. We will notify affected individuals and the OAIC if a data breach is likely to result in serious harm.

Direct Marketing

We will only use your personal information for direct marketing purposes if you have provided consent. You can opt-out of direct marketing communications at any time.

Government Identifiers

We do not use government identifiers (such as Medicare numbers or TFN) as our own identifier system.