Terms and Conditions

Overview

CemtexABA is owned and operated by Blue Chilli Technology Pty Ltd ("Blue Chilli"), an Australian company headquartered in Sydney.

Statement

All transactions will appear on your credit card statement under the name "Blue Chilli Technology".

Refund policy

Blue Chilli offers no refunds for CemtexABA Software as a Service (Saas) products. Your account can be cancelled at any time and you forfeit the remaining account balance if you are on the monthly account plan.

Delivery

Your online services and products should be delivered within a few minutes, however this can take up to a few hours depending on network conditions. If you have not received your login details within 24 hours, contact Blue Chilli immediately and we'll work out what went wrong.

Consumer data/Privacy Policy

All your private details are protected by our secure database which is only accessible by you, people you authorize via your administration portal and by Blue Chilli technical staff.

Credit card security

All credit card transactions are protected and insured by Secured Sockets Layer (SSL) 256 bit encryption, as depicted by the "locked" icon in your browser window.

Credit card storage

Blue Chilli does not store credit card numbers or details on our server. In order to process your monthly account or on-demand transactions, your credit card details are stored and encrypted on our Merchant Facility.

Country of origin

Blue Chilli Technology is based in Sydney, Australia and has offices in Paris, London, New York, San Fransisco and Tokyo. See our contact page for your local office. All credit card transactions are processed in Australia in Australian Dollars (AUD).

Currency Conversions

Blue Chilli Technology processes payments in Australian Dollars (AUD). Currency conversions are completed by your card issuer. Check with your financial institution for any fees that may apply to international transactions.

Operating address and contact details

Please see the Blue Chilli website for address details.

Export restrictions

There are no export restrictions for Blue Chilli services.